Booking Conditions

BOOKING CONDITIONS AT RÅDMANSÖ KAJAK & UTELIV AB

Bookings are made through our website, e-mail or phone and bookings are conclusive.
Upon booking you make the full payment, which includes a booking fee of 150SEK per kayak. The booking fee is not refunded upon cancellations.
Your booking is conclusive and cancellations must be made through e-mail to info@kajak-uteliv.com. If Kajak&Uteliv hasn´t recieved your cancellation on time, you are obliged to pay.

Your booking is conclusive and cancellations must be made through e-mail to info@kajak-uteliv.com. If Kajak&Uteliv hasn´t recieved your cancellation on time, you are obliged to pay.
Cancellations made earlier than 7 days upon arrival are fully re-funded, apart from a booking fee of 150SEK per kayak.
Cancellations of kayak and SUP rentals made 2-7 days upon arrival are 50% re-funded, apart from a booking fee of 150 SEK per kayak.
Cancellations of guided courses or tours made later than 7 days upon arrival are not re-funded.
Cancellations made after departure (ex. shortening of the trip) are not re-funded.

Change of booked dates for rentals, courses and tours made earlier than 7 days upon arrival are free of charge.
Change of booked dates for guided courses and tours made 2-7 days upon arrival can be made for a fee of 350SEK per person.
Change of booked dates for rentals made 2-7 days upon arrival can be made for a fee of 100SEK per person.

Kajak & Uteliv reserve the right to, for safety reasons and on short notice, cancel rentals, courses and tours due to bad weather or bad weather forecasts. In case of this scenario you have the right to change your booked dates without extra charge.
If any rentals, courses or tours need to be cancelled due to governmental decisions (ex. travel restrictions from the Public Health Athority) customers are offered to re-book their activity without extra charge, or recieve a voucher with a 2-year validity to be used on Kajak&Uteliv´s guided courses, tours and rentals.

Regarding requests to change bookings due to weather forecasts we refer to our regular booking conditions.

We are committed to supply you with seaworthy, functional and cleaned
kayaks that are fully equipped.
Kayaks and other gear must be returned to the same spot as they were picked up in case no other agreements have been made.
Kayaks and other gear must be returned in the same conditions as they were picked up. Normal usage wear is expected.
You will be obliged to bear eventual costs if Kajak&Uteliv has to organize pick up for you or/and kayaks and other gear. This includes any reason demanding pick up.

Kajak&Uteliv only hires experienced and qualified course and tour leaders.
You must follow the instructions from our leaders regarding safety and paddling routes, and you must not deviate from the group without joint agreements.